Our 3 Year Anniversary!

04 Nov Posted by in Swag Projects | Comments
Our 3 Year Anniversary!
 

Well, I’ll be, we’re THREE!!!  That’s right!  It’s hard to believe it but, Swagmatic is already 3 years old.  Looking back, it seems like it was just yesterday that we were working from our home office, sharing a phone line and using the same login for our order processing software, but, quite frankly, we’ve come a long way in a short time and it’s all because of our amazing customers.

Around this time, we like to reflect on the previous year of business, focusing on our relationships with both our customers and our suppliers, to determine what we did right, what didn’t work and what we can do to make the following year even better than the last.  Who was our “go-to” vendor?  Who did we trust with large orders?  What about crazy, fast rush orders?  What was it that made these vendors so appealing to us?  Did we give our customers as much confidence in us as we had in the factory that was producing the order?  Did we establish any new relationships this year?  How can we cultivate these new partnerships and make them as strong as our current ones?

While we may contemplate these things a little harder this time of year, the truth is, we strive each and every day to make sure that we are the best that we can be for every single customer that we come into contact with.  We try to go above and beyond your expectations to ensure that the final product, be it a simple ballpoint pen or a custom crafted ceramic desk caddy, is everything you wanted it to be and more.  We are proud of this company and we know that the solid foundation that keeps this business successful is comprised of the strong connections we have with each of you.  We can only hope that our customers understand how much they mean to us; that we work, not only with them but also, for them; and, at the end of the day, you are all part of our happy, swagged out family.

Some of you have been with us since the beginning and some of you have joined us overtime; whether you took a chance on us just once or have chosen us time and time again, we’d like to thank you.  That’s why, for OUR birthday, we want to give YOU a gift: for any new item ordered during the month of November, we’ll waive your set up fee.  No “ifs”, “ands” or “buts” about it; all you have to do is mention this blog post when you place your order and it’s a done deal!